CODE OF PROFESSIONAL PRACTICE

“Customer Service is the key element for both our Association and its members.”

You will find below a link to where you can download a copy of the Code of Professional Practice.  As you are aware all of our members must sign up to this Code of Professional Practice and we would ask that you make all of your key customer facing staff aware of this.

We are constantly looking to review and improve this Code, so please do not hesitate to contact us if you would like to input into this process.

Click here for a copy of the Code of Professional Practice



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